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| Roy Graff |
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Founder and
Managing Director, ChinaContact
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Roy Graff
has made his career in travel and tourism business development with an emphasis on China. He has a deep understanding of China's
culture and business practices from academia, public and private sector
work since 1994. Roy is an experienced travel marketing and distribution
executive involved in e-commerce, online travel and hospitality.
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Since 2006, he combines consultation
on China's tourism sector with several travel and hospitality ventures in China and
the flagship forum on China's Travel Industry,"China the Future of Trave" held annually at
the World Travel Market in London since 2006. Roy keeps ablog on developments in China's
travel and tourism sector which is the most comprehensive resource on
the subject, since January 2006. In August 2008 he updated the China Outbound Travel Handbook and made it available free of charge through the ChinaContact Tourism Network (free registration).
He is also a Director of China
Business Services and European Director of the China Venture Capital and
Private Equity Forum London held annually since 2007. He is a founding member of the China Advisers Network (C.A.N), an association of leading China specialists and advisers from various fields in the UK.
Examples of his projects and assignments:
Planning and directing a national pavillion at the China International Travel Market; In-house consulting and problem solving for an online travel agent focusing on China; strategic planning and China entry business plan development for an international sports hospitality specialist; training and consulting to national and city tourism promotion boards; Market research and reporting on segments within China's tourism sector; building links between Chinese and Western tourism companies; launching new destinations and services in the Chinese market; training to meet the China Outbound Quality Label program.
Background:
Returning to Europe
after a long period of travel industry work in China, Roy founded ChinaContact in 2005 to assist tourism companies, travel providers and
tourism promotion bodies eager to discover the tremendous potential of
China as both market and destination. Since
2002 until early 2005, Roy was engaged in senior level
business development and travel product distribution
for the world's leading independent provider of products and services to the travel
trade, Gullivers Travel Associates (now part of Travelport).
He lived in China's two commercial power houses,Beijing
and Shanghai and travelled extensively to China's major cities, forging
good personal relationships with key private sector and government
contacts. Building on his experience of online travel, sales and marketing and
China know-how, he was tasked with launching a brand new merchant model
travel site to the Chinese market.
Roy served as China Director of E-commerce for gta, overseeing all
aspects of the company's electronic product distribution in China. In
September 2004, Roy planned and executed a high level three day
conference on modern tourism trends titled 'The Future of Travel is
Here', co-hosted by Beijing Municipal Tourism Board. It was attended by
provincial and city tourism board chair persons from China, senior
level representatives from UNESCO, WTTC, Visa, AIG and other leading
international companies totalling over 100 participants.
As a keen supporter of
sustainable development and environmental protection he
held several volunteer positions, including Vice President of communications
at PACE (Professional Association for China's Environment) and council
member of Tourism Concern. Roy cooperates with UNESCO, IUCN and other bodies to
promote a sustainable and ethical tourism industry in China.
Prior to his work in China Roy was based in
gta's headquarters in London as sales manager, independent travel
responsible for several international markets including India, Pakistan,
Turkey, Greece, Israel, UK and Ireland.
Roy holds a bachelor's degree in Chinese and
Economics from the School of Oriental and African Studies, University of
London. In 1995-1996, Roy served as a national tourism office representative in Taipei, Taiwan while learning Mandarin Chinese at
the same time. |
Roy frequently speaks (in Chinese or
English) at tourism related conferences and events both in China and around
the world, most notably:
|
Speech topic |
Event title |
Location |
Date |
|
Capitalizing on the Olympic buzz - opportunities and challenges for the tourism industry |
China Travel Distribution and Sales Conference |
Beijing |
24 September 2008
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China Olympics: Breakthrough or Setback for MICE? |
IT&CM China |
Shanghai |
11 April 2008 |
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The potential
of China's outbound tourism market |
WTM-ChinaContact forum on China's travel industry |
World Travel
Market, London |
14th November
2007
12th November
2006 |
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The impact of
China's tourism industry on future global tourism |
World Travel CEO Forum |
Newcastle, UK |
8 October 2007 |
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China's luxury travel market |
Asia Luxury Travel Market (ALTM) |
Shanghai |
June 2007 |
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The China Outbound travel market |
Travel Distribution Summit Europe |
London |
May 2007
May 2006
May 2005 |
|
China forum chair |
Travel Distribution Conference Asia |
Singapore |
March 2007 |
|
Sales and
Marketing in China |
Sales and
Marketing in Travel Europe |
Berlin |
October 2006 |
|
China's online
travel sector |
Travel
Distribution Conference China |
Beijing |
August 2006 |
|
Introduction
to the Chinese outbound tourism market |
Peninsula
Hotels Annual General Managers' Meeting |
Beijing |
June 2006 |
|
The potential
of inbound tourism to China |
World
Tourism Marketing Summit |
Nanjing |
November 2004 |
|
Private sector
tourism development in world heritage sites |
China World Heritage Biodiversity Program Forum |
Kunming |
October
2004 |
|
Moderator of finance session and panellist on sustainable
development session |
International
Forum on Modern Tourism Trends |
Beijing |
September 2004 |
| Use of internet technology in tourism |
Chinese Hotel Association annual conference |
Beijing |
April 2003 |
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